PRIVACY

Privacy policy

Last updated: September 30, 2026

The Co. Lab respects your privacy. This page explains what personal information we may collect, why we use it and how you can contact us about it.

Information we collect

When you contact us, request information or begin a project, we may collect details such as your name, business name, email address, phone number and the information you choose to share about your needs.

How we use information

We use personal information to respond to inquiries, assess project fit, prepare proposals, deliver agreed services, process payments, maintain business records and meet legal obligations. We do not sell personal information.

Service providers

We may use trusted service providers for email, file storage, website hosting, analytics and payment processing. They receive only the information needed to provide their services and handle it under their own privacy and security commitments.

Retention and safeguards

We keep personal information only as long as reasonably necessary for the purposes described above or as required by law. We use reasonable administrative and technical safeguards appropriate to the information we hold.

Your choices

You may ask to access or correct your personal information, or ask questions about how it is handled. Some records may need to be retained for legal or business purposes.

Contact

For privacy questions or requests, email hello@collettegroup.ca.